1.6 FAQ's


Instead of us answering those questions, we thought we'd let some of our recent clients answer them for you in their own real way and if you have further questions, just ask! (BTW … all these and 100s more can be found online at www.ZillowBen.com)

Is this just another “average” real estate experience?

After doing an exhaustive search online where we could read reviews and see past sales, we found Ben and he made us feel comfortable and confident. He and his staff were easy & enjoyable to work with and gave us the peace of mind we were looking for. - Jenny O.

Very attentive, easy to work with and Ben got me a sale price I never thought possible. Kept me in the loop throughout the entire process. Ben provided a calmness during a stressful time. - Jeff K.

The short version is that Ben did exactly what he hoped he would- so we would definitely recommend him! In selling our home this team walked us through the process, clearly communicated what was expected at every step, and was able to sell our home in the time frame we needed. - Kayleanne P.

With so many Realtors and companies to choose from, why work with you?.

We received an offer for the full price on the first day our house was listed! The whole experience with Ben was amazing. He is a consummate professional. He walked us through each step of getting our house ready to sell at the best price to thoroughly explaining every document. The whole process was effortless. If we had a question, we got it answered immediately. Thank you, Ben, for your expertise and dedication to serving our needs and making the whole experience stress-free. You're awesome! - Dave K.

Ben, I think the most important thing to us was COMMUNICATION and you are a great communicator!! Your recommendations, based on your experience and expertise, kept things moving right along and across the finish line! - Becky K.

I've had a bad experience with another agent, how do I know this won't be the same?

Ben was great to work with. After not having success selling our home the first time with other representation, we were pleasantly surprised that Ben was able to sell it in 4 days. We appreciated his approach and his attention to the digital presence of our listing. The photography, 3D tour, and 2D floor plan mapping was a step above what other agents were offering. As sellers, he provided us with all the information we needed to navigate the sales process and made sure we were aware of what to expect. - Shayne R.

After interviewing several realtors, and having our home previously listed without success we chose Ben to represent us in our second attempt to sell our home. This was one of the best decisions our family could have made! Ben listened to what we wanted in the sale and purchase of a new home. Ben's knowledge and experience in his field were evident in all our interactions. He communicated consistently and worked diligently to assist our family in both the successful sale and purchase of a home! Ben exceeded our expectations and we would definitely refer him to any friends and family interested in selling or purchasing a home. He is truly an exceptional Realtor! - Paul M.

Will I get personalized attention?

Ben, you exceeded expectations in every way. Your customer service was beyond exceptional. We will refer you to family and friends without reservations. Thank you for your help, guidance, and friendship. - Jon D.

When moving from Wisconsin to Arizona, Ben and his assistant Jamie went above and beyond the call of duty to make sure the process went as smoothly as possible for us. In the end, everything went off without a hitch! I will certainly recommend Ben in the future. He's dedicated, caring and compassionate. Everything we needed during the very stressful time of moving across the country and buying a new home. - Brian K.

I "Googled" you. Should we still meet? (yes!)

I walked into Ben's office unsure of how the whole home-buying process works or if it was a good time for me to buy a house. Ben sat with me for nearly an hour explaining every step of the way. He is personable, patient, caring, and hard-working. I felt zero pressure from him, he wanted to serve me. And he got me into a house & I am super happy with it! - Caleb C.

Ben Graham was recommended to us by a personal friend who had nothing but rave reviews about him - but even so, we were determined to 'shop around' this time. The first two agents we interviewed were just fine, gave us comps in the area and described a pretty much 'traditional' marketing plan. Then we interviewed Ben. Not only was his marketing plan above and beyond our expectations, his ideas were innovative & based on empirical, mathematical data supporting his marketing plan. His strategies were based on analytics that looked at a variety of information and data regarding pricing, the best time to sell, comparable sales, as well as coordinating improvements by recommending other professionals to help us with staging, and minor repairs that would maximize our sale potential. Ben maintained regular, personal email notifications detailing information such as internet views on the MLS websites, number of actual showings, and feedback from the realtors and prospective buyers that was critical to focus us on what people were looking for. Ben was everything we could have hoped for and would recommend him to anyone without hesitation. - Barb H.

Why would I care that your average days on market is low, I don’t want to give my house away?

Ben Graham is a go-getter that gets the job done! Not only did he make my house a Zillow hot property with the amazing video and photographs that were taken, but we sold in just 16 days!! Ben is honest, personable, and an all-around good guy. Doing business with him was a pleasure. - Joannie J.

Ben always gave me sound advice that was correct for me as a seller. We thoroughly discussed showings and the amount of them to determine the proper price point. If adjustment were necessary, we always agreed. If adjustments were not needed, we also always agreed on those too. - Charles Z.

Can’t I just do this on my own, what do you actually do?

Ben helped us buy a house that wasn’t even on the market yet and then sold our home in 3 days! He walked us all the way through the process and was our advocate all along the way. - Chris G.

Ben was very professional and gave great ideas to get the house ready for sale. He and his staff were great in communicating information on what was happening with the sale. - Pam B.

How are you different than the next guy?

Ben and his group had the greatest of patience when it was needed and did exactly as promised in every situation. I was very happy with their persistence and patience with details which were very new to us. I would use him again. - Mary R.

We had tried selling before but unfortunately were not able and we did end up leasing the house. Ben kept in touch with us throughout the lease period providing us market status information and listed and sold the house as soon as it was vacant. He made the process very easy for us, being that we don't reside in Arizona. He kept us informed and updated every step of the way. - Rebecca P.